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Terra Dotta's Professional Services team exists to help clients get the most from their investment in Terra Dotta software. Offerings range from administrative services like training, consulting, and helping with managing the software, to technical services like credit card integrations, custom reports, and systems consulting.
This group is made up of experienced Terra Dotta support specialists who are trained in best practices.
One of our most popular Professional Services is Terra Dotta Administrator. This is where we provide a support specialist to work with you in administering your software. It is used by clients who want to have a professional available to do the work they don't have the time or the knowhow to do themselves. The Terra Dotta Administrators can help with tasks like creating programs, adding new process elements, creating queries and reports and even training you and your staff.
Another popular service is the migration of clients' Terra Dotta software from being hosted on campus to being hosted at Terra Dotta's hosting facilities. This is a significant project and the Terra Dotta team manages the process for you. It’s also a high-return project because clients find that hosting with Terra Dotta helps to eliminate a lot of headaches since Terra Dotta's system administrators are focused on nothing but keeping the software running properly and always available.
Clients interested in exploring professional services can open a case or write directly to Mark Landon, our professional services manager at markl@terradotta.com. |
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Gary Rhodes, Ph.D.
Director,
Center for Global Education at UCLA
Many of us mostly attend conferences that focus directly on the internationalization of higher education, study abroad, and international student support from organizations based in the U.S., including: The Forum on Education Abroad, Diversity Abroad, NAFSA: Association of International Educators, the American Council on Education Center for International and Global Engagement, the Institute of International Education and the Association of International Education Administrators and conferences focused on these issues from organizations based outside the U.S,, including the International Education Association of South Africa, AMPEI: The Mexican Association of International Education, the Asian Pacific Association of International Education, the International Association of Universities, and others.
Read the full article >
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Jordan joined Terra Dotta in July of 2014 as a Client Support Specialist. He spends his days doing case research and resolution, working on video projects, and assisting in managing the Study Abroad Directory.
Prior to joining Terra Dotta, Jordan worked as a Training Specialist and Team Leader for AT&T Management as well as a variety of other jobs in customer care and support and retail store management.
When not working, Jordan enjoys watching movies, having Nerf Gun wars with his children, and tackling home improvement projects.
On his favorite part of working at Terra Dotta, Jordan said “I truly enjoy the people I work with and learning something new every day!”
We’re on social media, just click one of the links at the bottom of this column to join us on FB, Twitter, LinkedIn, and Youtube. |
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AEQUO International
